We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

• Your Name.
• Your Address
• Your Phone Number
• Your Email Address

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We may use technology to track the patterns of behaviour of visitors to our site by the use of cookies. These are used to record a session identity number to keep track of your particular items when shopping at our site and cannot be used to obtain private information about yourself. If you do not accept cookies then you may not be able to use our site successfully. There is no personal information about you recorded within the cookie. You can usually modify your browser to prevent or accept cookies. Any information collected in this way can be used to identify you unless you modify your browser settings.

Credit Card Security

When the order is placed at our website using PayPal, all payment details are securely handled by PayPal and we do not have access to your financial details.

Paying By Cheque

Cheques should be made payable to “F Staley” or "Silver Thistle Beads"

On the back of your cheque please write your name and address, the cheque guarantee card number, expiry date and the cheque guarantee value.

Paying by Bank transfer.

Please send us a contact request if you would prefer to pay by bank transfer.

If you have any questions/comments about privacy, you may contact us via these details:

Silver Thistle Beads Online Store
13 Alexandra Drive
Boghall
Bathgate
Edinburgh
Scotland
United Kingdom
EH48 1ST

INTERNET ORDERING:

24hrs a Day - 7 Days a Week

MAIL ORDER BY PHONE

9:30am - 5:00pm Mon - Fri Tel. 01506 634780

Payment is taken by Paypal, and by Bank transfer on request. Cheques are also accepted but only by our UK customers and goods are only sent out once the payment has cleared which normally takes 3-5 working days.

If you have any queries, please contact us and we will do our best to help you.